Shipping policy
Shipping Policy
These instructions set out the shipping policy that applies to customers that make a purchase from this website or from healthstore.wiremedical.com.
If you have any questions, please contact our customer service team at onlinesales.support@wiremedical.com.
Shipping Options & Delivery Costs
We offer the following shipping options - you will be asked to select a shipping method at checkout.
FedEx Ground Shipping Cost – Free to the Continental United States
FedEx 2 Day Air Shipping Cost - $37.85 minimum for the Continental United States
Order Processing Time
All orders placed before 2 PM Monday to Friday are processed and shipped within one day, all orders placed after will be shipped within two days. All orders placed during the weekend or on a public holiday will be sent from our office by Tuesday or within the next two business days.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes. Exceptions can be made if a copy of the purchaser’s state-issued identification card or US passport is emailed to us at onlinesales.support@wiremedical.com
International Orders
We do not offer international shipping at this time.
Tracking Your Order
Once your order has been processed by our shipping carrier, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
For further support or questions, please call us at 407-476-4010.
Thanks,
Online Service Support
Wire Medical, Inc.